Ambient documents: Intelligent prediction for ubiquitous content access

Abstract

Ubiquitous service delivery expects that content will be available where, when and how the user needs it. Consumers are becoming ever demanding and the consumers of ubiquitous services are no different in this regard. Their expectations escalate in terms of relevance, ease of access, recency, accuracy and latency of content supply. In addition they expect that the content be supplied proactively in anticipation of their needs together with delivery when they require it. This presupposes that content can be delivered relative to both the consumers location and their technological context. Within this paper we explore how traditional document access can be transformed and introduce Ambient Documents a new metaphor for document content access. © Springer-Verlag Berlin Heidelberg 2007.