This paper analyses and harmonizes the existing body of literature concerning enterprise resource planning system (ERP) adoption in small and medium-sized enterprises (SME). It conducts a single case study focused on challenging existing knowledge in a the rather scarce field of scientific research. We found the importance of success factors such as the “project champion”, proper “project/change management” and “strong partnership” as well as risk such as “inadequate training and instruction” or “low key-user involvement” supported. Additionally our case further unveiled additional previously not mentioned success factors/risk, such as the “flexibility” provided by Open Source Software, “poorly specified legacy applications and interfaces” and “inadequate user acceptance and end-to-end testing”
CITATION STYLE
Kramer, F., Rehn, T., Schneider, M., & Turowski, K. (2016). ERP-adoption within sme—challenging the existing body of knowledge with a recent case. In Lecture Notes in Information Systems and Organisation (Vol. 12, pp. 41–54). Springer Heidelberg. https://doi.org/10.1007/978-3-319-27043-2_4
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