Knowledge Protection in Firms: A Conceptual Framework and Evidence from HP Labs

12Citations
Citations of this article
45Readers
Mendeley users who have this article in their library.
Get full text

Abstract

This paper proposes a simple framework to examine organizational methods of knowledge protection. The framework highlights a basic trade-off between improving decision-making and innovation through communication and mitigating security risks by imposing restrictions on communication flows. The trade-off is mediated by factors such as the sensitivity of information, the degree to which employees can be trusted to handle sensitive information appropriately, and firms’ investments in legal protection mechanisms. Evidence from HP Labs supports the basic predictions of the model, in particular the importance of employee trustworthiness and internalized codes of behavior in promoting open communication. Our interviews also suggest a potential conflict between two of the most important appropriability mechanisms: secrecy and lead-time advantage.

Cite

CITATION STYLE

APA

Elliott, K., Patacconi, A., Swierzbinski, J., & Williams, J. (2019). Knowledge Protection in Firms: A Conceptual Framework and Evidence from HP Labs. European Management Review, 16(1), 179–193. https://doi.org/10.1111/emre.12336

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free