Role of assigned persona for computer supported cooperative work in remote control environment

Abstract

In the case of cooperative work through networks, non-verbal communication is obstructed. The purpose of this study is to examine the role of assigned persona for the computer supported cooperative work in remote control environment. This experiment scenario was the workplace and set the user scenario for the real subjects. The superior persona and the subordinate persona which affects the "psychological reward" and the "partner's evaluation" were assigned to the subjects. The experimental task that was the simulated chemical plant required to operate two subjects during 90 minutes. Results of primary and secondary task performances, the difference among the assigned persona was observed to execute the computer supported cooperative task. It is necessary to manage a basic design of the interaction between the person and the task concerned about the partner's honor information and the behavior information adequately. © 2013 Springer-Verlag Berlin Heidelberg.