Designing intelligent environments - User perceptions on information sharing

Abstract

This study examines user's opinions on personal information exchange with an Intelligent Environment providing information for HCI design for acceptable and usable application development It found that users are more comfortable with their information being exchanged if it is clear what the information is being used for, and who will have access to it. 83% of all subjects wanted control over the exchange of their information, and a third would be more likely to share information with a service provider if they had a good global reputation and if the user could request that their information could be deleted. The biggest influence on a user's information sharing preferences was found to be the existence of a prior relationship with the information recipient. © Springer-Verlag Berlin Heidelberg 2004.