(RE)cognizing health center workers’ routine: A path for burnout prevention and health promotion

Abstract

Objetive: to understand the routine of workers in a healthcare center in Florianopolis. Method: a qualitative study using descriptive exploratory research. Eighteen workers participated in the study. Data collection was done through semi-structured interviews in the period April-May 2014, using a pre-structured script containing the leading questions: “How is your daily life?” and “How is your daily life at work?” Data was analyzed based on the (theoretical) assumptions of sensible reason by Michel Mafessoli (Maffesoli’s sensitivity). Results: six different categories that describe workers routines were found, namely: lack of time: busy, stressful, tiring; excellent, good, calm; adaptable; it varies depending on the day; reasonable, not bad; and organized. Conclusion: Understanding of workers routines showed that much of the tension and stress in their routine comes from the workplace.