This chapter provides a simple and practical approach to key Operations performance parameters known as Key Performance Indicators. The four major groups of KPI’s follow the product life: Design, Production, Financial and Supply Chain. The specific performance parameters chosen must accurately measure an important aspect of each group, and be limited in number so as to allow focus and provide a clear direction for performance improvement. Target values of KPI’s should reflect overall improvement goals for the Operations and the Product performances over time.
CITATION STYLE
Issar, G., & Navon, L. R. (2016). Key Performances Indicators (KPI). In Management for Professionals (Vol. Part F327, pp. 73–76). Springer Nature. https://doi.org/10.1007/978-3-319-20699-8_17
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