Public transportation, ioT, trust and urban habits

Abstract

The technological compound known as Internet of Things is enabling massive transformations in many fields. In this paper, we deal with one emerging scenario, Mobility as a Service, where the interplay between technical, regulatory and social aspects is intense. We advocate the need for interdisciplinary research, taking into account the different facets of a system which, in summary, aims at improving the quality of urban life by collecting personal data, tracking citizens’ movements, correlating them with many other sources of information, and making the results widely available.