On the Need for Cultural Representation in Interactive Systems

Abstract

It is well recognized that a culture-like environment must be at the core of all developmental activities. Technology developments that are at cross-purposes with the culture and environment are not likely to result in the expected human development process of enlarging people's choices. Cultural sensitivity is thus of extreme importance in digital information technology, which is growing so rapidly as to encompass virtually all aspects of our living. The cultural composition of a digital information space will certainly define its ultimate impact, but more importantly, if not properly addressed it will also limit its audience. Currently, the field of digital information systems design is dominated by engineers and their milieu, so-called technical wizards, largely from the USA. This is reflected in the way information representation standards are being evolved, or in the way systems and interaction frameworks are being architected. This chapter will address four issues: 1. The need for culture sensitive representation at core systems level 2. The necessity to integrate the indigenous knowledge and cultural heritage of developing countries 3. Design-level separation of interaction and function in interactive systems 4. The importance of truly interdisciplinary collaborative efforts in interactive systems design In addressing these issues I will draw upon my past experience, and more specifically, my experience with localization of a widely used platform.