Improving the usability of novel Web software: An industrial case study of an institutional repository

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Abstract

In this paper we discuss usability improvements made to institutional repository software in an industrial setting. The novelty of institutional repository software as a class and the industrial setting present special challenges to traditional usability evaluation; here examine these problems and present a case study which demonstrates a combination of heuristic analysis, empirical methods, background research and interface best practice to make significant usability improvements to an institutional repository. © Springer-Verlag Berlin Heidelberg 2008.

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McKay, D., & Burriss, S. (2008). Improving the usability of novel Web software: An industrial case study of an institutional repository. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5176 LNCS, pp. 102–111). https://doi.org/10.1007/978-3-540-85200-1_12

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