What do my colleagues know? Dealing with cognitive complexity in organizations through visualizations

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Abstract

In order to cope with the growth of information complexity, organizations have started to implement various forms of knowledge management applications. Approaches range from file-, data-, information centric software to information retrieval, search engines, and decision support systems. Thereby, the data presentation plays often a crucial part in making knowledge available in organizational settings. We examine two visualizations and investigate their capabilities to support organizational knowledge and their usability. One is a document-keyword centric graph-based visualization, while the other is person-institute centric. Both were evaluated positively in supporting improvement of organizational knowledge.

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APA

Valdez, A. C., Bruns, S., Greven, C., Schroeder, U., & Ziefle, M. (2015). What do my colleagues know? Dealing with cognitive complexity in organizations through visualizations. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 9192, pp. 449–459). Springer Verlag. https://doi.org/10.1007/978-3-319-20609-7_42

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