Business process simulation for operational decision support

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Abstract

Contemporary business process simulation environments are geared towards design-time analysis, rather than operational decision support over already deployed and running processes. In particular, simulation experiments in existing process simulation environments start from an empty execution state. We investigate the requirements for a process simulation environment that allows simulation experiments to start from an intermediate execution state. We propose an architecture addressing these requirements and demonstrate it through a case study conducted using the YAWL workflow engine and CPN simulation tools. © 2008 Springer-Verlag Berlin Heidelberg.

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APA

Wynn, M. T., Dumas, M., Fidge, C. J., Ter Hofstede, A. H. M., & Van Der Aalst, W. M. P. (2008). Business process simulation for operational decision support. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4928 LNCS, pp. 66–77). https://doi.org/10.1007/978-3-540-78238-4_8

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