Transformation action cycle: Suggestions for employee centered transformation to digital work in smes

Abstract

The transformation to innovative and digital work environments is one major task for the working world. Actively shaping change processes in such a way that employees find the best possible working conditions offers many opportunities and potentials. On the one hand, it improves the working climate and employee loyalty. On the other hand, it creates optimal conditions for employees to optimally develop their potential. Requirements for employees and employers arise from changes due to the digital transformation of work. Both perspectives were considered in this paper. Focus is on the employees perspective and transformation in SMEs. On the basis of quantitative and qualitative surveys, fields of action in organizations were identified in this paper that are particularly relevant for the transformation process. An action transformation cycle has been developed, including fields of action in organizations from which specific measures for a transformation strategy can be inferred. An evaluation in an SME in the construction industry showed the transformation action cycle as useful tool for the support in planning transformation measures.