An integrated approach of human oriented interactions with complexity

Abstract

This paper presents a theoretical study in the field of Human Oriented approach of interactions with complexity. This study aims to contribute to one of the current challenges in Human Factors research consisting to provide methods and structured approaches to face the increasing complexity of ATM concepts. This theoretical study consists to articulate two models of complexity, previously published, in a single matrix able to delimit the scope of Human Oriented Approach of Complexity (HOAC). This matrix named the HOAC matrix aims to provide properties to classify methods and to structure HF activities in order to support a systemic approach of the design of interactions improving a better integration of humans in complex systems. The HOAC matrix is illustrated by four examples of methods supporting the design of simplex artefacts.