Sentiment Analysis of Negative Comments on Social Media Using Long Short-Term Memory (LSTM) Method With TensorFlow Framework

Abstract

There are still many unidentified negative comments on social media that have a negative impact on others' mental and physical well-being. Therefore, sentiment analysis is needed to filter and identify such types of comments, especially on social media. This research aims to analyze and classify unidentified negative comments spread across social media. Sentiment analysis and comment classification are performed using 7773 comments in the Indonesian language. The comments are then visualized using an embedding projector, which gives satisfactory results in classifying words in the comments, where words with negative or positive sentiments are clustered closely together. The model employed in this study is the Long Short Term Memory (LSTM) model, which achieved an accuracy rate of 77.70% and a validation accuracy of 85.20%. The trained model is then used for testing purposes, employing directly collected comments from social media, which give satisfactory results