Research of the informational needs of state and municipal employees in the university environment

Abstract

The study is devoted to the problem of the formation and development of informational needs of state and municipal employees in the university environment. Needs are a necessary prerequisite for any activity. Taking into account the increasing role of media literacy and improving the informational and communicational competencies of state and municipal employees, the task is to study various aspects of media literacy of students in the training direction 38.03.04 - "State and municipal administration" (“GMU”) and working employees in this area of professional activity. In the course of the analysis of scientific sources reflecting aspects of the formation of media literacy of state and municipal employees, a deficiency of empirical research in this area was found. This led to the organization and conduct of a questionnaire survey of students in the direction of training 38.03.04 - "GMU" and current state and municipal employees. As a result of processing and analysis of the data obtained, it was found that the level of informational needs and the range of media resources used by students is much lower than that of working specialists. The conditions for the formation and development of informational needs in the university environment are not enough, and they do not fully meet the requirements for the level of development of "digital competencies" of a modern civil servant. Acting employees regularly use media resources in their professional activities and understand the importance of developing media literacy at the earliest stages of professional training. Based on the results of the scientific interpretation of the results, the paper identifies a mechanism for the formation of a student's personal sense of mastering media literacy, which is able to form a stable tendency towards further self-study and professional development. Content filling of the proposed mechanism with specific teaching tools is considered as a prospect for further research.