Public Service in Canada post-COVID-19 pandemic: Transitioning to hybrid work and its implementation challenges

Abstract

The impact of the COVID-19 on the nature of work cannot be overstated. In Canada, following the largest and quickest transition to remote work ever, a significant number of public servants found themselves working from home for most of 2020 and 2021. As governments come out of the pandemic, they begin transitioning to hybrid work arrangements. This article analyzes attitudes and perspectives of public servants in the Public Service of Canada on return to office and transitioning to hybrid work. It also discusses how these can inform research and practice in Canadian public administration.