Technology to Reduce Social Isolation Among Older Adults: A Move from Digital to Tangible

Abstract

The population of older adults (aged 65+) is rapidly increasing worldwide and about one in four older adults are considered to be socially isolated in USA alone. It is associated with increased risk of depression, dementia, heart disease, and premature mortality. The COVID-19 pandemic and social distancing has only increased the risk of isolation. Digital technologies have made communication easier, but traditional screen-based interfaces are not suitable for older adults because they do not offer intuitive, accessible mediums of communication. This results in a steeper learning curve, which eventually leads to non-adoption. Researchers have explored tangible user interface design in the past, but only a few have explored its potential for older adults. This paper presents a comprehensive review of previous research efforts that concentrate on enhancing social connections among older adults. Additionally, it delves into the exploration of tangible user interfaces as a promising alternative solution. We conclude the paper with a framework that suggests design considerations for HCI researchers designing tangible user interfaces for older adults to improve social connection.