Despite an abundance of research on the topic, firms continue to struggle with integrating their value chains in order to create and deliver more value to customers. Silo-thinking (rather than systems-thinking) is a typical symptom of poorly integrated value chains. In this paper, we explore the enablers of better value chain integration, before developing and presenting a framework that can be used for assessing the maturity of value chain integration in organizations. We draw on practical insights from a multiple case study of several diverse companies currently working with the systematic integration of their value chains.
CITATION STYLE
Gamme, I., Andersen, B., Raabe, H., & Powell, D. (2020). Value Chain Integration – A Framework for Assessment. In IFIP Advances in Information and Communication Technology (Vol. 591 IFIP, pp. 243–249). Springer. https://doi.org/10.1007/978-3-030-57993-7_28
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