CITATION STYLE
Casati, F., Castellanos, M., Dayal, U., & Shan, M. C. (2006). A metric definition, computation, and reporting model for business operation analysis. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 3896 LNCS, pp. 1079–1083). https://doi.org/10.1007/11687238_64
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