Business process management for the Crohn’s disease clinical process

Abstract

Crohn’s disease belongs to the group of inflammatory bowel diseases. The current process of disease management has significant weaknesses that cause high cost for health systems and a significant loss of quality of life for the patient. This paper shows a new approach to redesign process for the management of Crohn’s disease based on Business Process Management strategy. This approach seeks to improve the patient empowerment and self-management, reducing costs and obtaining constant and updated information throughout the process.