The Common Industry Format for usability test reports has been used to introduce usability into public and private contracts for the development of two web sites, acquisition of a travel management system and acquisition of travel agency software. Four pairs of supplier and consumer organisations worked with usability specialists to establish usability requirements and/or to evaluate whether the supplied system met the requirements.
CITATION STYLE
Bevan, N., Claridge, N., Maguire, M., & Athousaki, M. (2002). Specifying and Evaluating Usability Requirements using the Common Industry Format (pp. 149–159). https://doi.org/10.1007/978-0-387-35610-5_10
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