The use of product life-cycle information in a value chain including remanufacturing

Abstract

Product life-cycle information is used to improve a product's performance over its life-cycle. The objective of this paper is to describe how information from the product life-cycle phases of design, manufacturing, use, service and end-of-life are used and handled in a value chain comprised of an international original equipment manufacturer with its suppliers and contracted remanufacturers. A case study of a value chain was conducted. The paper concludes that the information flows within the value chain studied are well-functioning; however the organizational structure seems to be a hindrance for full information exchange within the value chain.