Semantic email as a communication medium for the social semantic desktop

Abstract

In this paper, we introduce a formal email workflow model based on traditional email, which enables the user to define and execute ad-hoc workflows in an intuitive way. This model paves the way for semantic annotation of implicit, well-defined workflows, thus making them explicit and exposing the missing information in a machine processable way. Grounding this work within the Social Semantic Desktop [1] via appropriate ontologies means that this information can be exploited for the benefit of the user. This will have a direct impact on their personal information management - given email is not just a major channel of data exchange between desktops, but it also serves as a virtual working environment where people collaborate. Thus the presented workflow model will have a concrete manifestation in the creation, organization and exchange of semantic desktop data. © 2008 Springer-Verlag Berlin Heidelberg.