Conceptual models

Abstract

In this chapter the models and research hypotheses are developed based on the literature research in the previous chapter. Several distinctions will be made of trust and its concepts to be able to have a foundation for the models. The trust dimensions are modeled into a multidimensional trust measure followed by impact of psychology and propensity to trust forming a grant trust model which attempts to explain the trust level of an organization. Later a model is established, which attempts to explain the impact of trust on organizational performance based on the grant trust model. The research hypotheses to be investigated are then described below in every model.