Employee Engagement: An Actual Theme, in a Permanent Evolution

Abstract

Modern companies are well aware of the fact that employee engagement can contribute, in a decisive manner, to the company’s competitiveness and performance. This paper’s purpose is to analyse how employees’ engagement was defined over time in the literature, in order to highlight the methods by which employees’ engagement can be determined, to identify the factors that lead to employee engagement, and to highlight how a successful employee engagement program can be developed.