Using buildings for community benefits: A best practice case study with North City Library

Abstract

This paper looks into how the North City Library in Harpurhey, Manchester actively uses all sorts of community engagement activities to maximise the uses of the building. The authors argue that all facilities managers should do what the library manager does in order to make the best use of buildings. We mainly use the case study methodology, combined with a literature review, face-to-face interviews and finally, a workshop. The North City Library plays a key role in the regeneration activities in North Manchester, and it also serves as a community hub and a source of pride for the local community. The adjacent Sixth Form College should learn from its neighbour and bring the whole building to its full use. The authors are still exploring other opportunities for a series of similar case studies. However, until the other case studies are completed, they cannot be compared with this North City Library case study. The library manager's role of bringing the building to its full potential should be applied within every facilities manager's role, to make the best use of the spacebuildings. This paper calls for all facilities managers to look outside the box - the building they are managing. They need to think about the surrounding local communities and find ways to fully use the buildings to the maximum potential and deliver some of the benefits to the local population. © 2009 Palgrave Macmillan.