End of course evaluations technologies can provide critical analytics that can be used to improve the academic outcomes of almost any university. This paper presents key findings from a study conducted on more than twenty different academic degree-programs, regarding their use of end of course evaluation technology. Data was collected from an online survey instrument, in-depth interviews with academic administrators, and two case studies, one in the US and another in the UAE. The study reveals new trends including sectioning and categorization; questions standardization and benchmarking; alignment with key performance indicators and key learning outcomes; and grouping by course, program outcome, program, college, etc. in addition to those vertical structures, higher education institutions are vertically examining a specific question(s) across.
CITATION STYLE
Marks, A., & AL-Ali, M. (2018). Higher education analytics: New trends in program assessments. In Advances in Intelligent Systems and Computing (Vol. 745, pp. 722–731). Springer Verlag. https://doi.org/10.1007/978-3-319-77703-0_72
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