One of the crucial concepts of Action Theory is task identity, i.e. the completeness vs. fragmentation of tasks (FRESE & SABINI 1985, HACKER 1985). The completeness vs. fragmentation is a consequence of two basic concepts: Firstly, the approach of the allocation of functions between employees and machines and secondly, the approach of the division of the remaining labor between employees. © 2009 Springer-Verlag Berlin Heidelberg.
CITATION STYLE
Hacker, W., & Melzer, M. (2009). Action regulation theory: Are the characteristics of well designed tasks valid for interactive jobs as well? - The concept of two-dimensional task identity in interactive work. In Industrial Engineering and Ergonomics: Visions, Concepts, Methods and Tools (pp. 311–319). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-01293-8_24
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