Abstract
In keeping with a user capability and product demand approach to product assessment, this paper examines the cognitive demands placed on users when interacting with consumer products. The eventual aim is to develop a set of cognitive capability scales that could be used in the analytical evaluation of product interfaces. We explore the dimensions of cognitive capability relevant to product interaction and describe how these may be used to evaluate a given design. Planned work addresses quantitative measurement of cognitive capabilities and predictive validation of capability scales. © Springer-Verlag Berlin Heidelberg 2007.
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Persad, U., Langdon, P., Brown, D., & Clarkson, P. J. (2007). Cognitive scales and mental models for inclusive design. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4554 LNCS, pp. 776–785). Springer Verlag. https://doi.org/10.1007/978-3-540-73279-2_86
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