Modeling internet as a user-adapted speech service

Abstract

The web has become the largest repository of multimedia information and its convergence with telecommunications is now bringing the benefits of web technology and hybrid artificial intelligence systems to hand-held devices. However, maximizing accessibility is not always the main objective in the design of web applications, specially if it is concerned with facilitating access for disabled people. This way, natural spoken conversation and multimodal conversational agents have been proposed as a solution to facilitate a more natural interaction with these kind of devices. In this paper, we describe a proposal to provide spoken access to Internet information that is valid not only to generate basic applications (e.g., web search engines), but also to develop dialog-based speech interfaces that facilitate a user-adapted access that enhances web services. We describe our proposal and detail several applications developed to provide evidences about the benefits of introducing speech to make the enormous web content accessible to all mobile phone users. © 2012 Springer-Verlag.