Adoption of Mobile Banking in Bangladesh: A Conceptual Framework

Abstract

The objective of this paper is to present a framework to study the behavioral intention of customers to use mobile banking service in Bangladesh.Though many companies have taken initiatives to make it popular among the customers, there is still no sign of significant progress. It is therefore necessary to understand what factors influence the intentions of customers to adopt mobile banking in Bangladesh. However, there is a lack of scientific frameworks available to adopt for this study purpose.