Pragmatic aspects of collaborative problem solving: Towards a framework for conceptualizing dynamic knowledge

Abstract

Knowledge production in the Social Web can be understood as a dynamic socio-cultural process. Mechanisms that support users to explore this knowledge in an effective and efficient way may bring various benefits. However, the construction of these interaction mechanisms depends on further research on multidisciplinary fields. The interpretation of the content by users is influenced by meanings and intentions, as well as by the understanding of the evolution of these aspects over time. This paper analyses the evolution of meaning and intentions in collaborative problem solving. The analysis is informed by Semiotics and Speech Act theories. From this analysis, the paper proposes a conceptual framework for multidisciplinary research in three interconnected perspectives: interactive, conceptual and technical.