Model Multi Criteria Decision Making with Fuzzy ANP Method for Performance Measurement Small Medium Enterprise (SME)

Abstract

SMEs have a very important role in the development of the economy in Indonesia. SMEs assist the government in terms of creating new jobs and can support household income. The number of SMEs in Madura and the number of measurement indicators in the SME mapping so that it requires a method.This research uses Fuzzy Analytic Network Process (FANP) method for performance measurement SME. The FANP method can handle data that contains uncertainty. There is consistency index in determining decisions. Performance measurement in this study is based on a perspective of the Balanced Scorecard. This research approach integrated internal business perspective, learning, and growth perspective and fuzzy Analytic Network Process (FANP). The results of this research areframework a priority weighting of assessment indicators SME.