Factors Influencing Students’ Intention to Use E-learning System: A Case Study Conducted in Vietnam

Abstract

This study was conducted to evaluate the factors influencing students’ intention to use E-learning system. Seven dimensions in this study include Computer self-efficacy, Computer experience, Enjoyment, System characteristics and Subjective norm, Perceived ease of use, and Perceived usefulness. The authors used a survey with participation of 246 respondents from 20 universities in Vietnam. The data was analyzed by using descriptive statistics, factor analysis and regression. The research found the positive effect of Computer self-efficacy, Computer experience, Enjoyment on Perceived ease of E-learning use, the effect of Enjoyment, Subjective norm, Perceived ease of E-learning on Perceived usefulness of E-learning, and the positive effect of Perceived ease of E-learning, Perceived usefulness of E-learning on Intention to use E-learning. The empirical results showed Computer self-efficacy has no impact on Perceived usefulness of E-learning, and System characteristics does not affect Perceived ease of E-learning use. Finally, this study suggests some solutions in order to help universities to attract more students in participating in E-learning although E-learning is not compulsory.