Gender talk: Differences in interaction style in CMC

Abstract

Qualitative analysis was used to investigate the nature of the interactions of different gender pairings doing a negotiation task via computer-mediated communication (CMC). Preliminary results indicate that female pairs used more language of fairness, saving face, and acknowledgement in their conversation than did male pairs. Male pairs made more procedural statements about meeting management and actions than female pairs. The study provides a preliminary understanding of how gender interactions may affect performance in CMC tasks. © IFIP International Federation for Information Processing 2007.