The role of organizational communication and organizational learning to human resources performance through knowledge sharing

Abstract

The problem in this study is the inaccuracy of nurses’ performance at Sultan Agung Islamic Hospital, Semarang. The purpose of this study is to describe and analyze the influence of organizational communication and organizational learning on the performance of human resources by sharing knowledge as an intervening variable. The population of this study used 100 nurses as samples who used the Purposive Random Sampling technique assisted by SPSS 16.0 software. Research ratio data obtained from questionnaires and interviews. The results of this study are organizational communication and organizational learning have a positive and significant effect on knowledge sharing. Organizational communication and organizational learning have a positive and significant influence on the performance of human resources. Knowledge sharing is not able to be an intervening variable between organizational communication and nurse performance. However, Knowledge Sharing is able to be an intervening variable between organizational learning and nurse performance.