Gig Economy in India: State of Contract Workers in it Industry

Abstract

the most acknowledged use of contract workers. The use of contract workers has helped organizations to save money; it has also helped organizations to become more flexible & adaptive. The present research was conducted to understand how the contributions made by contract employees are valued across the IT sector and to know the favorability of existing employment practices. Another objective was to analyze how much effectively has the organizations tried to use the contract employees and whether the contract employees are satisfied or not with the existing functioning parameters like feedback mechanisms and opportunities to improve their career graph. The study is basically about understanding how the contract employees are being utilized in the IT sector. The purpose of understanding this is because IT sector is one which surely has lot more temporary or non-permanent jobs than any other sectors. So managing that requires more understanding of the prospects needs and wants. Deep insights and strategies can be derived if the employer gets to know what the prospects are looking for. This enhances the employability prospects as well, thereby ensuring more pool to choose from and satisfied & committed workforce. A cross sectional survey was conducted to study IT contract employees. Based on the responses of contract employees across the IT sector analysis was made to understand about the satisfaction levels of the employers’ activities and whether those enriched the working conditions and work patterns etc.