This paper presents a re-engineering project undertaken on one company's design and development process. The experiences gained regarding process analysis, management commitment, Value chains and consultants are discussed. The lessons learnt are then discussed in the context of a current re-engineering.
CITATION STYLE
Wood, C. L., & Childe, S. J. (1998). Process re-engineering — commitment, consultants and all that stuff! (pp. 561–567). https://doi.org/10.1007/978-0-387-35321-0_62
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