CRIOP: A human factors verification and validation methodology that works in an industrial setting

Abstract

We evaluated CRIOP, a Human Factors (HF) based methodology, for the purpose of capturing the Norwegian Oil & Gas (O&G) industry's opinion of CRIOP to identify how it is used and suggest potential improvements. CRIOP has been a preferred method in the Norwegian O&G industry and is used for Verification and Validation (V&V) of a Control Centre's ability to safely and effectively handle all modes of operations. CRIOP consists of one introduction part, one checklist part and one scenario based part. We based our study on interviews of 21 persons, an online survey with 23 respondents and firsthand experience in workshops. The results showed that CRIOP is an effective Control Centre design V&V tool. Highlighted issues were timing, stakeholders, planning and preparation of the analysis, adapting the checklists and the workshop facilitators' competence. We conclude that CRIOP is an effective V&V tool, applied and appreciated by the Norwegian O&G industry. © 2009 Springer Berlin Heidelberg.