Balanced Scorecards to Measure Enterprise Risk Performance

Abstract

Balanced scorecards are one of a number of quantitative tools available to support risk planning. A number of applications in production planning and control performance measurement are reviewed. Various forms of scorecards, e.g., company-configured scorecards and/or strategic scorecards, have been suggested to build into the business decision support system or expert system in order to monitor the performance of the enterprise in the strategic decision analysis. This chapter demonstrates the value of small business scorecards with a case from a bank operation.