Key-typing on teleconference: collaborative effort on cross-cultural discussion

Abstract

It often causes difficulty to participate in teleconference for foreign language learners due to language and cultural barrier. In this paper we proposed Key-Typing method to investigate its effects on a conversation. This method successfully enhanced mutual understanding in point of presence of Evidence in Grounding, and promoting retention of shared-knowledge in real-time interactive telecommunication as a consequence. Most of the experiment participants assessed overall conversation quality enhancement and highly evaluated the proposed method in subjective evaluation surveys, also mentioned its potency for further cross-cultural communication.