Integrated framework for reverse logistics

Abstract

Although reverse logistics has been disregarded for many years, pressures from both environmental awareness and business sustainability have risen. Reverse logistical activities include return, repair and recycle products. Traditionally, since the information transparency of the entire supply chain is restricted, business is difficult to predict, and prepare for these reverse activities. This study presents an agent-based framework to increase the degree of information transparency. The cooperation between sensor and disposal agents helps predict reverse activities, avoid return, speed up repair and prepare for recycling behaviors. © Springer-Verlag Berlin Heidelberg 2007.