Powering digital communities: How Public Libraries Can Foster Digital Inclusion and Digital Literacy in Ontario

Abstract

In the digital age, many aspects of life increasingly rely on the use of technology. In response to this shift toward digitization, it is important to ensure that the people of Ontario not only have adequate access to digital tools, but also the skills to operate such equipment. However, several segments of Ontario’s population, including seniors, low-income individuals, and those living in rural communities, face greater barriers to meaningful participation in the digital economy because of a lack of exposure to digital tools and digital literacy. Numerous institutions and community organizations in the province, including public libraries, are working to bridge the gap in terms of skills and access. As institutions that connect patrons to technologies and digital literacy programs taught by trained literacy professionals, libraries are a crucial resource for fostering a digitally inclusive environment that prepares Ontarians with the skills required to partake in the digital economy.