Designing mobile service experiences, the role of emotional dimension

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Abstract

This research project aims to improve the methods for translating emotional factors experienced by users into characteristics of the mobile service interfaces. © 2009 Springer Berlin Heidelberg.

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Sarmento, T. (2009). Designing mobile service experiences, the role of emotional dimension. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5727 LNCS, pp. 852–855). https://doi.org/10.1007/978-3-642-03658-3_94

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