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Critical Incident Technique

  • Jacobs R
Springer International Publishing, (2019), 129-143
DOI: 10.1007/978-3-319-94448-7_9
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Abstract

Many human resource development (HRD) professionals, not to mention many managers, may wonder how it might be possible to analyze work that is mostly cognitive in nature. That is, work that expressly requires thinking as the major part of completing...

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APA

Jacobs, R. L. (2019). Critical Incident Technique. In Work Analysis in the Knowledge Economy (pp. 129–143). Springer International Publishing. https://doi.org/10.1007/978-3-319-94448-7_9

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