Attention-aware collaboration modeling

Abstract

Recently, a great variety of web-based collaboration support technologies (CSTs) have become available for people to collaborate for various purposes. On the other hand, CSTs are leading to more attention stress -more and more people are becoming overwhelmed by many simultaneous projects and the associated tasks. However, little research has been done on how to design collaboration management mechanisms that can help managers control collaboration activities for better collective efficiency. We lay the foundation of research in this regard by developing a model of team collaboration while emphasizing the attention aspects of collaboration, which we refer to as Attention-Aware Collaboration Modeling (AACM). In this paper, we present core concepts and basic principles of attention-aware collaboration management based on Attention Economy Theory. © 2012 Springer-Verlag Berlin Heidelberg.