Presenting Low-Accuracy Information of Emotion Recognition Enhances Human Awareness Performance

Abstract

We examined the effectiveness of presenting emotion recognition information with accuracy information to enhance awareness on audio-visual telecommunication systems. Sixteen participants observed an experimenter whose emotion was induced by picture stimuli. The participants then evaluated the valence emotion of experimenters across 4 environmental conditions: face-to-face (F2F), remote audio-visual environment without accuracy information (Remote-None), remote audio-visual environment with emotion recognition information and 70% accuracy information (Remote+70%), and the same with 90% accuracy information (Remote+90%). The level of emotional transmission and observation time were measured. Results showed that the level of emotional transmission did not significantly differ between F2F and Remote-None conditions, but was 10% higher in Remote+70% than in other conditions. Moreover, observation time was significantly shorter in the Remote+70% condition than in the Remote-None condition. These data indicate that presenting low-accuracy information as well as emotion recognition effectively enhanced human awareness performance.