Performance measurement for efficient lean management

Abstract

Lean Management is a very broad management method. Many companies try to implement the lean management concept nowadays. It represents a multifaceted concept based on integration of the methods JIT, total quality management, total preventative maintenance, human resource management, Six sigma, KAIZEN, KANBAN, productive maintenance and involved employees etc. The problem in practice is how to monitor the efficiency of the lean management system. The performance measurement is an important diagnostic tool for management and its implementation may be one solution of the afore mentioned problem. Design of the performance measurement system should be based on lean metrics and a process controlling system. Process performance measurement tools and techniques applied to enterprise environments are essential for the enterprise continuous improvement. Therefore, the aim of this paper is to present research study for implementation of the performance measurement based on the Balanced Scorecard method and the process controlling for the lean management.