A simulation-based method for eliciting requirements of online CIB systems

Abstract

Many approaches for requirements elicitation have been proposed to help the design of virtual collaborative systems. The design of virtual collaborative systems with CIB activities presents a challenge due to the needs of users to process, interpret, and share information collaboratively. However, most of the design approaches fail in capturing the users' needs, because they are not designed to capture precisely the main users' activities during the interplay between 'collaboration' and 'information'. This paper describes a requirement elicitation method that captures the interactions of potential users in collaborative environments considering CIB activities. The method is based on the simulation of activities it was employed in the design of a virtual collaborative system - a collaborative puzzle - in order to illustrate its usage. © 2013 Springer-Verlag.